Support tools  
  TERMINAL MANAGEMENT      
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Remote management of deployed EFTPoS terminals is the key to controlling cost of ownership. This is achieved by maintaining an optimal configuration of the terminals once they are deployed. TouchPoint Payments supply a Terminal Management solution that provides remote software management, diagnostic reporting, terminal parameter management and asset management for your deployed estate.
 
           
  HARDWARE SUPPORT & LOGISTICS
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When deploying an EFTPoS terminal estate,
the tasks of logistics are often overlooked and results in losses.
TouchPoint Payments have extensive experience in logistics management.
When EFTPoS terminals are removed from a merchant, they are tracked and managed throughout
the process of repair and refurbishment and back to reinstallation at a new merchant.
This ensures the redeployed EFTPoS terminals are in optimal condition, reducing failures.
Our processes are designed to track each EFTPoS history to manage each unit's life cycle.